Effective from March 8, passengers flying out of Dubai International Airport must adhere to the new baggage regulations released by the aiport.
It has been advised that round bags, or bags that don't have at least one flat surface, will be rejected at check-in as well as any irregularly shaped suitcases.
“Customers are being asked to not bring round bags to DXB as they can jam our baggage system, delay baggage delivery and inconvenience other passengers. Please ensure baggage has at least one flat surface,” the airport authority said in its latest passenger alert.
An Emirates spokesperson said the airline is also advising its customers to check its website for all baggage enquiries, to avoid confusion. “We are quite specific and detailed with our passengers when it comes to baggage dimensions even when we have exceptions.”
Customers must also ensure they are still adhering to their travelling airlines baggage rules in addition to those set out by Dubai Airport.